PIM Implementation Case Study

Overview · Retail & Distribution

The story

A retail client's product data lived everywhere and agreed nowhere: spreadsheets, the ERP, and channel-specific exports, each slightly different, each slowing every product launch.

We implemented a Product Information Management platform as the single source of product truth, with enrichment workflows for the team and automated syndication to every sales channel.

Akeneo PIM Integration APIs Adobe Commerce

The challenge

What was broken

Product data fragmented across spreadsheets, ERP exports, and channel files
Slow product launches gated by manual copy-and-paste enrichment
Inconsistent titles, attributes, and imagery between channels
No ownership or workflow around product content quality

The solution

What we built

Data Model & Taxonomy

Attribute architecture and category design built for every channel's needs.

PIM Implementation

Akeneo configured as the central, governed product repository.

ERP Ingestion Pipeline

Automated intake of technical data from the ERP as the system of record.

Channel Syndication

Automated, channel-specific feeds to the storefront and marketplaces.

Enrichment Workflows

Completeness rules, validations, and team workflows for content quality.

Training & Governance

Playbooks and ownership so the catalog stays clean after handover.

The results

What changed

Product launches measured in hours instead of weeks
Consistent product content across every sales channel
Richer product pages driving better conversion
Governed workflows keeping data quality high over time

Your project could be next

Tell us about your project. We’ll get back to you within one business day with ideas, not a sales pitch.

Discuss Project →